TransTech Systems Recognized Again for Customer Service Excellence

TransTech wins 2013 PSA Customer Service award

TransTech wins 2013 PSA Customer Service award

TransTech Systems has again won the coveted Customer Service Achievement Award from PSA Security Network, the world’s largest security industry cooperative. PSA is a professional alliance covering hundreds of security systems integrators and designers throughout North America.  With over 200 vendors to choose from,  TransTech Systems is truly honored to be recognized by PSA for its value adding service and support for three of the last four years.

We’d like to extend a special thank you to our valued partners at PSA and the entire PSA network of integrators for their continued patronage and confidence. We look forward to continuing to work with all of you and to provide the same service that brought this great recognition.

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Testing a Smart Card reader in an Evolis printer

Download the PSCS application by clicking here

Double click on the application and it will launch. Click Run

Choose your printer from the drop down menu

Choose the reader that is installed in the printer

Ensure that your printer is on, no documents are in the print que, and that you have your cards loaded in the correct orientation

Click on insert card. The printer will dock a card in the reader area

PCSC

Click on ATR Read

PCSC_2

The internal card data will populate in the blank field

Click on eject card

PCSC_3

 

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How to Set the Print Head Kit # – Evolis Elypso

You must set the Print Head Kit # in the Elypso Driver and run a cleaning cycle after a print head is replaced:

Open the Evolis Print Center

Double Click on the Elypso Printer

Click on Maintenance and then Print Head Replacement

Type in the Print Head Kit # in the Box and click on the Valid Tab

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Game card for Chuck e.Cheese restaurants

In 2005, Chuck e.Cheese restaurants, restaurants for kids, have started a game called Extreme Card. This game enables kids to use a token in a booth where they can select different elements from a screen. Each booth integrates 2 card printers: one red Pebble for girls, one blue Pebble for boys, for issuing personalized cards. This game has 6 different card templates, so children play several times and try to collect all types of cards.

TransTech Systems, Evolis distributor in US, has delivered more than 1000 printers in Americas for this project, and around 24 million of cards have been personalized with Evolis Pebbles in 2010.

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How to carry out advanced cleaning of the print head – Evolis Elypso

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How to clean the dust filter – Evolis Elypso

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Visit TransTech at RFID Journal LIVE!

RFID Journal Live
- April 30-May 2nd
- Orlando, FL

http://www.rfidjournalevents.com/live/ 

Booth Number:
Simply RFID: 842
CSL: 229

IMPINJ 204

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How to carry out regular cleaning of the print head – Evolis Elypso

Please note that the print head is a delicate part of your printer. To avoid any damage to it:

  • Disconnect the printer before cleaning the print head.
  • Fully comply with the recommended cleaning cycles.
  • Always avoid the print head to be in contact with sharp or metallic objects.
  • Do not directly touch the print head surface with your fingers.

Please note that violating any of these recommendations could cause permanent damages to the print head.

  1. Unplug the power cable to power off the printer. The pushbutton switches off.
  2. Open the printer cover.
  3. Use a swab supplied by Evolis and press the centre of the tube until it clicks and releases the cleaning product.
  4. Gently apply the swab onto the print head, moving it from left to right and for a few seconds.
  5. Close the cover.
  6. Wait a couple of minutes before using the printer until the cleaning product has fully evaporated.
  7. Reconnect the power cable and power the printer on. The pushbutton turns on.
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How to activate the flip-over module – Evolis Elypso

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How to carry out advanced card printer cleaning – Evolis Elypso

To carry out an in-depth clean of your printer, we recommend you clean the card feed rollers in addition to carrying out a basic clean every 5 regular cleans.

  1. Open the printer cover.
  2. Remove the ribbon from the printer if present.
  3. Close the cover and check it has clicked shut.
  4. Remove a new “T” shaped cleaning card provided by Evolis from its sachet.
  5. Double-click the control panel’s pushbutton.
  6. Insert the “T” card into the feeder. Cleaning starts.
  7. Remove the “T” card.
  8. Peel off the film from an adhesive cleaning card supplied by Evolis.
  9. Insert the cleaning card in the feeder, adhesive face upwards. Cleaning starts.
  10. The used adhesive card is ejected automatically by the hopper. Remove the used adhesive card.
  11. Put the ribbon back into the printer.
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