Evolis Kiosk Trouble Shooting Guide

Kiosk Trouble Shooting Guide

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Happy Labor Day from the Badge Pro!

Our office will be closed Monday September 1st in observance of Labor Day

LabordayBP

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Setting Up the AssureTech ID-150 In Easy Lobby

To configure/install the Assure Tech id-150 successfully please do the following:

LOG IN AS THE LOCAL ADMINISTRATOR and disable the UAC (User Access Control) To do this just click on START, Type in UAC and select “Change User Account Control Settings”. Move the bar to never notify. You might need to restart the PC for this change to take effect.

1. Uninstall the old AssureTech ID-150 driver from add/remove programs

2. Unplug the device from the USB port.

3. Download and run the following driver:

Make sure you have the AssureID license Key (26 character alphanumeric license key). You need to install both the driver and the AssureID software. They are separate installers, so keep that in mind. There’s a video here if you need it:

4. After you have finished the driver installation, make sure to that the AssureID license has been activated via the system tray app icon. You do this by right clicking on the AssureID icon in the system tray and choosing Activate. I know you typed in the license when you installed the AssureID software, but you still have to activate the license after installation.

5. Make sure to run the SVM 10.0 update using the following link:

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Insurance Company Eliminates Risk by Choosing Farpointe Data

In the decade that First Serice Insurance (FSI) has conducted business in California, it has provided contractors with specialized property and casualty insurance products.  According to Ed Barr, Partner and Vice President of FSI, “The Company wanted to establish an effective and flexible access control system for our personnel and tenants, while safeguarding our sensitive client information.”  FSI selected Farpointe Data’s Pyramid Series Proximity® line of readers, cards and tags.  The solution proved easy to install and configure, owing to comprehensive step-by-step documentation.  Working as specified the Farpointe products continue today to prove to be a reliable, high-productivity investment for FSI.  Reports Ed Barr, “We made the right choice.”

Farpointe Case Study Overview.021508

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Dual Side Print Setting – Magicard Rio Pro Duo

To enable dual sided printing for your Magicard Rio Pro printer, take the following steps:

Open Devices and Printers

Right click on the Rio Pro and click Printing Preferences

Change the Duplex Printing setting from “Front only” to “Both sides”

Enduro dual

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Direct Ribbon Calibration – Fargo DTC4000e

Take the following steps to calibrate the ribbon sensor from the printer

Remove the ribbon and close the door

Press the right button

 

Use the left button to scroll down to Toolbox and then press the right button

Use the left arrow to scroll down to Calibrate Ribbon Sensor and the press the right button

 

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Ribbon Sensor Calibration – Fargo DTC1000Me

 

Take the following steps to calibrate the Fargo DTC1000Me ribbon sensor:

Go to your printers and faxes folder, right click on theDTC1000Me and choose Printing Preferences.

Click on the Tool box tab

DTC1000ME

Once the Tool Box opens, click on the Calibrate Ribbon tab, read the instructions, and then click the Calibrate tab

DTC1000ME_calibrate

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Smudges printed on Card – Fargo DTC4000

Is your Fargo DTC4000 printing odd smudges or artifacts in Resin as seen below?

Smudges_DTC4500

You can resolve the issue by taking the following steps:

Go to your printers and faxes folder. Right click on the DTC4000 printer and choose printing preferences. Then click on the Toolbox tab

DTC4000_1

Click on the Advanced Settings Tab. Change the Resin Heat Adjustment to 0.

Click apply to save the setting

DTC4000_2

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Happy Independence Day from the Badge Pro!!

TransTech Systems will be closed on Friday July 4th in observance of Independence Day

BadgePro_4thofJuly

 

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Clean Printer – Fargo DTC300

Take the following steps to run a cleaning cycle on your Fargo DTC300:

Go to your printers and faxes folder. Right click on the Fargo DTC300 and click printing preferences.

Click on the Clean Printer tab

DTC300_cleanprinter

Read the instructions and then click on the clean tab

DTC300_cleanprinter2

 

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