Category Archives: Common Technical Issues

Running an Autonomous Cleaning on an IDP Smart-50

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Clean Printer – Fargo DTC1250e

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Clean the printhead – Evolis Dualys2

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Manual Cleaning – Evolis Dualys

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How to replace an Evolis Dualys Printhead

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“Ribbon Search Error” – IDP Smart 50

Check the ribbon balance using the left LED button on the front panel of the printer Check the installed state of the ribbon into the ribbon cartridge If the ribbon is broken, tape it back together and reinstall it Clean … Continue reading

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Magicard Rio Pro Troubleshooting Guide

Rio Pro Troubleshooting Guide

Posted in Card Jam, Mag Encoding, Magicard, Ribbon Break, Rio Pro, Won't Print | Tagged , , , | Leave a comment

Clean Printer – Fargo C30

Take the following steps to run a cleaning cycle on your Fargo C30: Go to your printers and faxes folder. Right click on the Fargo C30 and click printing preferences. Click on the Clean Printer tab Read the instructions and … Continue reading

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Card Jam – Fargo DTC4500e

Take the following steps if you are experiencing card jamming with your ¬†Fargo DTC4500e : Run a self test from the printer to eliminate your software, driver, or computer Run a cleaning cycle Make sure that your cards are within … Continue reading

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“Ribbon not Found” error – IDP Smart 30

Steps to take to resolve: Press the left LED button to retry. If it occurs frequently, check the followings: Ensure that the ribbon is a genuine Smart 30 ribbon. Check to make sure that the ribbon is not completely used … Continue reading

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