Category Archives: Common Technical Issues

I think that my hour or so on the phone with a tech determined that there wasn't anything wrong with my printer, but I cannot figure out why my evolis prints one card normally, and then immediately after it prints … Continue reading →

My Evolis Dualys3′s ribbon, card and exclamation lights were on and it won’t feed cards. The lighting chart indicates this to be card jam or mechanical error. No card was jammed inside the printer. I performed the recommended steps but … Continue reading →

We have EZ Badge installed at one of our cleints sites, every time we open the software we get a runtime error 3001 invalid argument, is there a possible solution for this problem?