Error 83 – Fargo HDP5000

Error 83 is a generic card jam message

We had an HDP5000 in for repair today that displayed this error. After inspecting the printer I found that the brown pinch roller inside the printer had popped out and was deep inside the printer. Once the pinch roller was reinstalled the printer worked perfectly.


* Manually clean the rollers

* Try different card stock

* Check to see if the brown pinch roller has popped out (Remove the film cartridge to access the area)





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