Fargo HDP5000 Film Error 244

A common error that may occur on a Fargo HDP5000 printer is Error 244 “Check Film”

Here are a list of things to check:

Run a self test from the printer to determine if the problem is with the printer

Check to make sure that the Film is loaded properly in the cartridge

Ensure that the spools move freely in the cartridge. Check to make sure that the flanges on the film are not binding in the cartridge

Try a different roll of new film

Update your printer driver and firmware to the latest on Fargo’s website

Calibrate the film sensor through the printer driver

Blow out the inside of the printer with compressed air

Try a new updated film cartridge. Fargo Part #D910023

If these steps do not resolve the issue then the film sensor or mainboard must be replaced

 

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