Card Hopper Jam – Fargo DTC5xx Printer

Below is a list of things to check if your Fargo DTC5xx printer is displaying a card hopper jam:

1. Check to see if a card is not stuck 1/2 way into the initial feed roller

2. Check the hopper lift O ring for wear

3. Check for damage to the plastic card hoppers

4. Update the printer firmware to the latest on Fargosupport.com

 

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