Card Jam – Fargo DTC4500

Take the following steps if you are experiencing card jamming with your  Fargo DTC4500 :

Run a self test from the printer to eliminate your software, driver, or computer

Run a cleaning cycle

Make sure that your cards are within spec

Try different cards

Manually clean the rollers

Make sure that your card size is selected properly in the driver (CR-79 or CR80)

Update the printer driver and firmware to the latest on Fargo’s website

Plug the printer directly into a wall socket as in our experience surge protectors can cause different issues with badge printers.

Home the flipper table in the Workbench

This entry was posted in BadgePros, Card Jam, DTC4500, HID Fargo, Won't Print and tagged , , , , , , , , , . Bookmark the permalink.

2 Responses to Card Jam – Fargo DTC4500

  1. Cheryll Carter says:

    We have a Fargo DTC 4500 and it is showing no flipper module. What is the flipper and where is it located? Thank you for your help

    • Jake Burdick says:

      Cheryll,

      The flipper module is what allows the printer to print dual sided cards. If your printer has a flipper module it would be located on the left side above the output hopper.

      Thanks,

      Jake

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