Card Jam – Fargo DTC4500e

Take the following steps if you are experiencing card jamming with your  Fargo DTC4500e :

Run a self test from the printer to eliminate your software, driver, or computer

Run a cleaning cycle

Make sure that your cards are within spec

Try different cards

Manually clean the rollers

Make sure that your card size is selected properly in the driver (CR-79 or CR80)

Update the printer driver and firmware to the latest on Fargo’s website

Plug the printer directly into a wall socket as in our experience surge protectors can cause different issues with badge printers.

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