Category Archives: Won’t Print

“Ribbon Search Error” – IDP Smart 50

Check the ribbon balance using the left LED button on the front panel of the printer Check the installed state of the ribbon into the ribbon cartridge If the ribbon is broken, tape it back together and reinstall it Clean … Continue reading

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Magicard Rio Pro Troubleshooting Guide

Rio Pro Troubleshooting Guide

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“Ribbon not Found” error – IDP Smart 30

Steps to take to resolve: Press the left LED button to retry. If it occurs frequently, check the followings: Ensure that the ribbon is a genuine Smart 30 ribbon. Check to make sure that the ribbon is not completely used … Continue reading

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Magicard Enduro Troubleshooting Guide

Enduro Troubleshooting guide

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“Ribbon Not Found” error – IDP Smart 50

Steps to take to resolve: Press the left LED button to retry. If it occurs frequently, check the followings: Ensure that the ribbon is a genuine Smart 50 ribbon. Check to make sure that the ribbon is not completely used … Continue reading

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Fargo DTC4500e Won’t Communicate

If your Fargo DTC4500e won’t communicate, take the following steps Ensure that your printer is turned on and plugged into your computer Check to make sure the USB port on the printer is not loose or broken Try a different … Continue reading

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Evolis Tattoo2 Trouble Shooting Guide

Evolis Tattoo 2 Troubleshooting guide

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Error 211 – Evolis Zenius

211 – Ribbon wrong area Error The ribbon installed in the machine has been recognized by the system but is not compatible with the characteristics of your printer. 1.This is the first time the message has appeared Contact your dealer … Continue reading

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Ribbon Break – Fargo DTC4500

Try the following steps if your Fargo DTC4500 is breaking ribbons: Run a self test from the front panel of the printer to determine if the issue is with the printer or your software/computer Try the following if the ribbon … Continue reading

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Ribbon Sensor Calibration Fail – Fargo C30

Try the following if your Fargo C30 is failing the ribbon sensor calibration: Try a different USB port on your computer Try the calibration on a different computer Update your printer driver and firmware to the latest on Fargo’s website … Continue reading

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