It is very important to run regular cleaning cycles on any printer.
The print head warranty will be voided if you exceed the maximum number of 1600 cards printed between two cleaning cycles.
Remove the ribbon and insert a genuine Evolis cleaning card in the hopper
Go to your printers and faxes folder, right click on the Evolis Dualys printer, choose printing preferences, and click on the tools tab
Click on the Printer Cleaning Tab