Evolis Quantum won’t communicate

If your Quantum won’t communicate, take the following steps

Ensure that your printer is turned on and plugged into your computer

Make sure that there is not a print job stuck in the print queue

Check to make sure the USB port on the printer is not loose or broken

Plug the printer into a different USB port on your computer

Try a different USB cable

Try a different computer

Ensure that you are using the correct power supply

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