It is recommended that you manually clean the Fargo HDP5000 with every ribbon change.
Manual cleaning will limit card jams and issues such as the card not ejecting.
Remove the film and ribbon cartridges
Insert a Fargo 82133 cleaning card into the exit area
Use the right menu button to feed the card into the printer
Once the card is inside the printer hold it while continuing to press the right menu button
Use the left menu button to feed the card out of the printer