You do not need any tools for this procedure
In order to keep the warranty valid, you must print a technical test card before removing the defective print head. This must be sent along with the print head to Evolis for evaluation.
Step 1 – Print a technical test card
Go to the printing preference in the driver and click on the tools tab. Click on the Technical Test Card tab.
Step 2 – Removing the defective Print head
“Ensure the printer is NOT powered on”
Open the printer cover
Push the two black forks down(Situated on each side of the print head) and lift it out from its location
Disconnect the cable from the print head assembly
Step 3 – Installing the new print head
- Follow step 2 in reverse
Step 4– Setting the Pkn (print head kit #)
Locate the Print head Kit # on the new print head
- Go to the printing preference in the driver and click on the tools tab.
- Click on the Dialog with printer tab and type in Pkn; and then the new print head kit #
- Hit enter/The answer should be “Ok”
Step 5 – Run a cleaning cycle from the driver after the print head is replaced