Turn the printer off for about 5 seconds and then turn it back on
Try a different ribbon
Make sure the ribbon is installed correctly
Update the printer firmware
Make sure the that the green RFID tag is on the ribbon as they can fall off
No ribbon installed – Fargo DTC550
Take the following steps if your Fargo DTC550 is displaying a “No ribbon installed” error:
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i have problem to update the firmware,the word bench of fargo version i use is:2.1 but it needs to v2.2.1.2 minimum. i try to install the v2.2.1.1 but no success.
Have you tried uninstalling the old software before installing the new software? I would do that, just to be safe (also make sure you are installing it as the local administrator of the PC and are launching the installer by right clicking it and choosing “run as administrator”).
Have you tried installing the most recent version of the Fargo Workbench? It can be found here:
https://www.hidglobal.com/drivers/15325
I have tried it and i have seen the setup of workbench 3.2 but it can not be install in my computer because i am using service pack 2 so it needs workbench 2.2 but i do not find that can u please send the real address for Workbench 2.2 please?
Unfortunately, I do not know where to download Workbench 2.2. I have been able to find Workbench 2.0.0.23, though:
http://www.hidglobal.com/drivers/20235
What if the ring is orange and not green
Deborah,
Do you know the part number of the ribbon you are using?