Fargo DTC510,515,520, and 525
There are two ways a ribbon can break. It can either be a straight cut or a jagged tear.
If the ribbon break is a straight cut:
1. Run a self test from the printer
2. Thoroughly clean the rollers with a 99% Isopropyl alcohol cleaning card (Fargo Part # 82133)
3. Try a different ribbon and cards
4. Check the image placement settings in the driver
5. Increase the printer TOF (top of form) value by 5 points from the printer menu
If the ribbon break is a jagged tear:
- Run a self test from the printer
- Thoroughly Clean the rollers with a 99% Isopropyl alcohol cleaning card
- Try a different ribbon and cards
- Check to ensure that the print head resistance value is set correctly
- Check the print head guide forks for damage
- Ensure that the print head guide pins are in the correct position
