Ribbon Break – Evolis Zenius

Take these steps to resolve ribbon breaking issues:

  1. Run a self test
  2. Update the printer firmware and driver
  3. Run a cleaning cycle
  4. Run a self adjustment
  5. Make offset adjustments by using commands if the ribbon is cut in a straight line
  6. Ensure that you are using an Evolis power supply
  7. Ensure the correct ribbon type is set in the driver
  8. Try different card stock
  9. Ensure that the cards are CR80 and not CR79
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