Ribbon Break – Fargo DTC4500

Try the following steps if your Fargo DTC4500 is breaking ribbons:

Run a self test from the front panel of the printer to determine if the issue is with the printer or your software/computer

Try the following if the ribbon break is a straight cut:

Try a different ribbon and cards first

Calibrate the ribbon sensor

Update the printer driver and firmware to the latest on Fargo’s web site

Adjust the Print Top of form positively by 5 points

Verify that you are using the correct power supply that is not plugged into a surge protector

Manually clean the rollers with Fargo 82133 cleaning card

Try the following if the ribbon break is a jagged tear:

Try a different ribbon and cards first

Calibrate the ribbon sensor

Update the printer driver and firmware to the latest on Fargo’s web site

Verify that you are using the correct power supply hat is not plugged into a surge protector

Manually clean the rollers with Fargo 82133 cleaning card

Lower the dye sub intensity in the print driver

This entry was posted in DTC4500, HID Fargo, Ribbon Break, Won't Print and tagged , , , , , , . Bookmark the permalink.

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