Ribbon Breaking – Fargo DTC4000

If your Fargo DTC4000 is breaking ribbons, try the following:

Run a self test from the front panel of the printer to determine if the issue is with the printer or your software/computer

Try the following if the ribbon break is a straight cut:

1. Try a different ribbon and cards first

2. Calibrate the ribbon sensor

3. Update the printer driver and firmware to the latest on Fargo’s web site

4. Verify that you are using the correct power supply and that is not plugged into a surge protector

5. Manually clean the rollers with Fargo 82133 cleaning card

Try the following if the ribbon break is a jagged tear:

1. Try a different ribbon and cards first

2. Calibrate the ribbon sensor

3. Update the printer driver and firmware to the latest on Fargo’s web site

4. Verify that you are using the correct power supply hat is not plugged into a surge protector

5. Manually clean the rollers with Fargo 82133 cleaning card

6. Lower the dye sub intensity in the print driver

This entry was posted in DTC4000, HID Fargo, Ribbon Break, Won't Print and tagged , , , , , , , . Bookmark the permalink.

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