Ribbon Breaking – Fargo DTC300

Ribbon breaking can be a frustrating and expensive issue. Print Ribbons can break in either a clean snap or a jagged tear. There are different causes and resolutions for each type.

If the ribbon break is a straight cut:

  • Run a self test from the printer (Turn the printer off/Hold down the Pause button while turning on the power. Continue to hold down the Pause button for a second or two.)
  • Thoroughly Clean the rollers with a 99% Isopropyl alcohol cleaning card We recommend Fargo Part # 82133
  • Update your driver and printer firmware
  • Calibrate the ribbon sensor
  • Ensure that your driver/printer is correctly set for the card size (CR79/CR80)
  • Try a different ribbon and cards
  • Adjust the card position in the driver by changing the Horizontal value negatively in increments of 2

  • Change the TOF setting in the advanced settings of the driver positively by increments of 2 and test print a few cards

  • Check the printer O ring for wear
  • Replace the lower ribbon sensor

If the ribbon break is jagged tear:

  • Run a self test from the printer (Turn the printer off/Hold down the Pause button while turning on the power. Continue to hold down the Pause button for a second or two.)
  • Thoroughly Clean the rollers with a 99% Isopropyl alcohol cleaning card
  • Update your driver and printer firmware
  • Calibrate the ribbon sensor
  • Ensure that your driver/printer is correctly set for the card size (CR79/CR80)
  • Try a different ribbon and cards
  • Reduce the image darkness through the printer driver
  • Ensure that you have the correct power supply

 

This entry was posted in Common Technical Issues, HID Fargo, ID Printers, Ribbon Break, Won't Print and tagged , , , . Bookmark the permalink.

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