Ensure the the ribbon is not broken
Verify that the correct power supply is being used
Ensure that you have not reached the end of the ribbon
Ensure that you have the ribbon loaded correctly (ribbon should run over top of the spools)
Ensure that the ribbon is a genuine Evolis ribbon
Check to make sure that the Printer driver is set correctly for the ribbon that is loaded
If the above steps do not work, verify the ribbon setting manually by again opening Printing Preferences, then clicking on the Tools tab.
Then click on Dialog with printer
Type in the Command Rr and press Enter (the command is case sensitive and contains no spaces).
The answer should be the ribbon type you just changed to in the driver, and should correspond to the ribbon actually installed in the printer.
If the answer is different you can type in the command: Pr;(ribbon type) and press Enter to set it manually, for example:
Pr;ymcko for an R3011
Pr;ymckok for an R3314
Pr;k for an R2011
Is there a way to override the ribbon end error?
Mindy,
How much is left on your ribbon? Most ribbons will have a few panels left after being used up, and there really isn’t anyway to get the printer to use those panels.
That being said, if something like half the cartridge hasn’t been used then you may have a defective ribbon.
Thanks,
Jake
Hello,
I have a Evolis Tattoo 2 with a R2211 ribbon in the printer.
I am on MAC OS X and I have installed the corresponding drivers for it.
Which code should I execute? Because none of the above codes give an answer.
Thank you in advance.
Jelmer
Jelmer,
The R2211 is a black monochrome ribbon. You can use the same code as the R2011 – Pr;k.
Thanks,
Jake
I own a Zenius card printer but the ribbon and card light will not turn off. I have put new card and new ribbon in it. But no luck. Do you have any suggestions?
Chris,
I would recommend running a self-adjustment on this unit. Our guide to do so can be found here: https://badgepros.com/2013/idprinters/evolis/self-adjustment-evolis-zenius/
Thanks,
Jake
Hi,
I have EVOlIS Dualys 3 printer and problem ribion error, any one can help out.
Shafqat,
I would recommend running a self adjustment on the unit. Instructions on how to do so can be found here:
https://badgepros.com/2011/idprinters/evolis/how-to-perform-a-self-adjustment-evolis-pebbledualys/
Thanks,
Jake
Hi,
By any chance I couldnuse CR70 NOCo adhesive cards in my Evolis Primacy Printer. If yes, where do I set this setting? Thanks
Chris,
No, the Primacy will only print on CR-80 cards.
Thanks,
Jake