“Ribbon not Found” error – IDP Smart 30

Steps to take to resolve:
Press the left LED button to retry. If it occurs frequently, check the followings:
Ensure that the ribbon is a genuine Smart 30 ribbon.

Check to make sure that the ribbon is not completely used up

Printing is not possible if ribbon is used up. Change the ribbon.

If the ribbon is broken, tape it back together

Try another ribbon

Update the firmware to the latest version

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