“Ribbon Search Error” – IDP Smart 50

Check the ribbon balance using the left LED button on the front panel of the printer

Check the installed state of the ribbon into the ribbon cartridge

Smart50_ribbon

If the ribbon is broken, tape it back together and reinstall it

Clean the Color In/Out sensor with a cleaning swab as seen below

Smart50_colorsensor Update the printer driver and firmware to the latest on the IDP website

This entry was posted in IDP, Smart-50, Won't Print and tagged , , , , , . Bookmark the permalink.

2 Responses to “Ribbon Search Error” – IDP Smart 50

  1. BULOLE BUKOMBE says:

    MY PRINTER EVOLIS PRIMACY SHOWED A MESSAGE SAYING THAT ” COMPATIBILITY PROBLEM BETWEEN RIBBON AND PRINTOUT PLEASE CONTACT YOUR RESALLER AFTER THAT MESSAGE. PRINTER IS OFFLINE EVEN IF I HAVE CHANGED THE USB CABLE I UNINSTALLED AND INSTALLED AGAIN BUT STILL SHOWING THAT IT IS OFF-LINE WHAT CAN I DO TO SOLVE THIS ISSUE?

Leave a Reply

Your email address will not be published. Required fields are marked *

*

code