Wrong Ribbon Error – DTC5xx

A wrong ribbon error is most likely caused by the ribbon type being incorrectly set in the print driver.

Take the following steps to change the ribbon type in your Fargo DTC5xx print driver:

Go to your printers and faxes folder

Right click on your Fargo DTC5xx printer and choose printing preferences

Click on the device options tab

Click on the Ribbon Type drop down menu to select the ribbon type that is installed in the printer

 

Click apply, then Ok

Try a different ribbon if this does not resolve the issue.

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