Evolis Primacy Troubleshooting Guide
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The ribbons keep tearing inside the printer while printing?
Hi,
If you have followed all suggestions under the Ribbon Breaking section of the troubleshooting guide, the printer may need to go in for service. The dealer you purchased the printer from can set that up for you, or you can fill out our RMA request form and we can get you in touch with them: http://badgepros.com/repair/