Click on the system preferences
Open Print & Fax
Select your Evolis Printer
Choose Options and Supplies
Click on Utility
Click on Open Printer Utility
You may now send commands through the Command Box
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I am not able to open the Utility portion of the menu. Do you know what could be wrong or what I am doing wrong?
Contessa,
I am not 100% familiar with Mac, but based on your description it sounds like there might be either some account permission issues going on. I would check to make sure that there aren’t any revoked privileges on your account.
Let me know if that helps.
Thanks,
Jake